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Case Study:
Milwaukee City Hall
Milwaukee, Wisconsin
The citizens of Milwaukee have identified with this local landmark for more than 120
years. Built in 1885, the historic Milwaukee City Hall is the anchor of the city’s
three-building downtown complex. Nearly 3,500 employees occupy these buildings. To
improve facility operations and occupant comfort in the buildings
without negatively impacting the historic integrity of the City Hall,
the city called on Johnson Controls to install its Metasys* building
management system.
The Milwaukee Department of Public Works’ vision has always been to
preserve the City Hall as a cultural and architectural icon. In fact,
in 2005 the city embarked on a three-year restoration project for the
buildings’ exterior that gained national attention. But even before the restoration project began on the exterior, the city was
challenged with operational and comfort concerns associated with
outdated building controls and aging equipment in all three of the facilities on the downtown campus.
"The building controls were in need of an upgrade, but we had to be careful of how
we modernized the controls system,” says Venu Gupta, facilities manager for the City
of Milwaukee. “Because the City Hall is listed on the National Historic Register, its
building controls must be hidden, so they do not interfere with the historical
structure. Johnson Controls not only understood these special needs, they also
helped us meet them within our budget constraints."
A Rich History
When the city’s facilities staff decided to upgrade the three-building complex, it was
only natural that they turned to Johnson Controls for assistance. Ever since Johnson
Controls founder, Warren Johnson, designed the City Hall’s pneumatically driven
clock in 1896, the company has been working with City of Milwaukee officials to
better control the indoor environments of municipally owned properties. The success
of this relationship led to the city’s decision to contract with Johnson Controls for the
conversion from pneumatic controls to direct digital controls in all three facilities.
Johnson Controls and the City of Milwaukee staff teamed in a five-year plan to
implement the facility enhancements. The plan involved replacement of the 30-year
old controls in all three buildings with the Metasys system, which was the largest
Metasys installation in Milwaukee at the time.
The Metasys system provides more precise control of HVAC and mechanical equipment, improving occupant comfort and budget planning. And by working
together with Johnson Controls, the city is able to expose its staff to the latest
technologies, increasing the skill sets of its own employees. As a result, the
technicians are able to better use the new equipment and continue to improve
building operations over the long-term.
Improving Operational Efficiency With the installation of Metasys, including four computer workstations, the
three-building
complex realized a 79 percent decrease in HVAC-related work orders on a remodeled floor. This occurred within a six-month period. The Metasys system
allows staff to detect and react to problems and variations in building environments
before the occupants even feel the change in their immediate surroundings. In addition to product upgrades, Johnson Controls provided training and education
for the staff through biweekly status meetings. The sales engineer, project engineer,
in-house HVAC mechanics and resident Johnson Controls technician discussed
technological progress and the current state of projects, including repair and
remodeling jobs. |
"We were in need of this upgrade, but
needed to be careful
of how we modernized
the controls system.
Johnson Controls
understood these needs
and helped us meet
them within budget."
Venu Gupta
Facilities Manager
City of Milwaukee
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Because the remodeling occurred on a floor-by-floor basis, these
meetings encouraged the staff to identify areas that need improvement, as well as
initiate new projects. Seven mechanics and three electricians from the city worked
with Johnson Controls technicians to keep newly installed systems and products
operating in top condition.
Remote monitoring is another example of how the Metasys system has added to the
staff’s efficiency. “There is no downtime at Milwaukee City Hall, because even when
the staff is off site they are able to monitor and control temperatures in the buildings
remotely via a computer and the Internet,” explains Joseph J. Jacobsen,
management facilities engineer for the city. The improved control helps keep the
building occupants more comfortable and it frees the facility staff to focus on
preventive maintenance and other more pressing needs.
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