Consulting Services

Consulting_Wheel

365 Degree Consulting Services

Like the spokes spinning in a wheel, Eagle Technology offers a 365 degree consulting services to ensure your CMMS implementation is successful.

Our consulting services will save you time and money and will ensure you get your CMMS implementation off on the right foot.

Our consulting process determines which assets and information need to be entered into your CMMS software, revealing things like projected savings and improving processes for your company. The CMMS implementation process is not a simple one-time installation, it establishes the frame work for the correct use of CMMS software, especially for the future.

Here’s what Joe Bleau, Faciilties Manager of Nippon Seiki International Ltd. (NSI) said about his experience with our consulting services:

“Your time and the information you shared with us saved me hundreds of hours and helped me decide what is critical to NSI 5 years from now. Your knowledge of facilities and systems was of great value, and I encourage anyone implementing a new CMMS to spend time before training using Eagle Technology as a resource. It will pay for itself many times over.”

Our Consulting Staff includes individuals with multiple years of facilities experience. Over the years, we’ve developed a set of Best Practices and would like to share them with our customers.

Our Process

Eagle Technology begins each project with a thorough Needs Analysis. This includes determining the goals of the project.

“We always begin with the end goal in mind. What will it deliver today and in the future?”

We determine responsibilities and processes. Then we figure out how the software can best fit into the processes. We determine required interfaces with other systems in your building or plant. We also put an auditing program in place.

Next comes a review of your data. Is the existing data useful? Is it valid? Where will the data be coming from? How will we migrate it to Proteus?

Following the data review, Eagle will help configure users, modules, security, roles and reports in Proteus. This is a necessary prerequisite to bringing in the data.

Once Proteus is configured, the customers’ data is brought into the system. It is tested for data integrity and validity.

Testing is an essential part of the consulting process. Not only is the software tested, but the process flow is tested; do the two work together seamlessly?

Following thorough testing, training can be set up. Training can be aimed at the end-user, administrator, or based on other roles or functions.

Finally, the results are managed. By this we mean monitoring of user feedback, analysis of data via KPIs and reports. Eagle also offers periodic review of data. We can also develop specific reports for management.

 

Success GuaranteeSUCCESS GUARANTEE

Eagle Technology is proud to offer a Success Guarantee on the implementation of our Proteus software. A Success Guarantee is offered if you:

  • Use a team approach to installation of the software
  • Follow our recommendations and Standard Operating Procedures

We have many examples of successful installations using this approach. Please contact us for Case Studies or User Recommendations.