April 19, 2024

Cybersecurity considerations for CMMS implementation and usage

Landon Faulkner

Director of Demand Generation,TMA Systems

Hosted on Azure, Eagle CMMS features built-in Microsoft security. It offers data security & privacy, network security, access controls, and software updates.

Cybersecurity is a concern that constantly keeps CIOs and CISOs on their toes. As enterprises increasingly rely on digital systems for their operations, strategic and proactive risk management is of paramount importance.

In this regard, computerized maintenance management systems (CMMS) that have built-in security features or integrate seamlessly with third-party security solutions play a pivotal role in safeguarding facility maintenance practices.

The growing need for cybersecurity in CMMS

The proliferation of CMMS across industries has led to major improvements in maintenance management. While this is an undeniable and encouraging fact, the rise of digital systems in operations has also opened the doors to unrelenting cyberattacks.

As a testament to this, a recent report by Armis highlights a staggering 165% increase in cyberattacks across the global manufacturing sector. This significant uptick in security incidents is a troubling development, further underscoring the dire need for robust digital protection.

Essential security considerations for CMMS

Simply put, a CMMS without advanced security features is like a fortress with its gates open and unguarded. With that in mind, here are some major cybersecurity essentials to consider when choosing a CMMS:

Data security and privacy

As a centralized platform, CMMS solutions have access to critical information about facility maintenance, such as asset information, maintenance schedules, employee details, etc. Securing this data is crucial to maintaining operational integrity, as any compromise can severely disrupt operations, leading to financial losses and reputational damage.

Therefore, a robust CMMS with encryption, real-time monitoring capabilities, automated data logging, and secure storage capabilities can greatly enhance protection against unauthorized data access while ensuring operational efficiency.

Network security

Digital networks are particularly tempting targets for malicious actors attempting to infiltrate systems to steal data. Therefore, safeguarding the enterprise network infrastructure on which CMMS platforms operate is crucial in preventing cyberattacks.

CMMS implementation can be both on-premise or cloud-based, each with its own security considerations. On-premise solutions need physical infrastructure, while cloud-based systems require secure online security measures.

As a best practice, choose CMMS vendors that implement next-generation network security, such as advanced firewalls and robust Intrusion Detection Systems (IDS). Additionally, ensure employees strictly follow secure communication protocols to stay ahead of the threat landscape and maintain operational stability.

Access controls

Maintaining and controlling user access is an essential preventive measure that can reduce cybersecurity challenges. By meticulously enforcing strict user protocols for CMMS platforms and what users do on them, organizations can fortify their defenses against a wide variety of cyber threats.

If implementing stringent access controls is your top priority, you should definitely choose a CMMS with a framework for Role-based Access Control (RBAC). By deploying CMMS with RBAC capabilities, enterprises can effectively manage user permissions, ensuring appropriate authorization for user access, all while protecting the company’s sensitive data.

With the RBAC framework in place, CMMS platforms will allow administrators to define access based on roles, responsibilities, and hierarchy. This leads to more secure data access, which is one of the fundamental steps on a strategic move towards secure business operations.

Software updates and support

Software updates and patches effectively address any new security vulnerabilities over the product’s operational lifecycle. This is why enterprises should choose a proactive CMMS provider who provides them with regular patches and updates that promptly address security issues, ensuring that the system remains resilient against emerging threats.

Finally, a CMMS should also be equipped with features that can help in actual cases of cyberattacks. With regular backups and effective recovery features in place, any modern CMMS platform should provide enterprises with an efficient means to mitigate recovery time and minimize operational disruptions.

Related reading: Intrigued by CMMS's advanced features? Read Eagle CMMS’s blog about increasing asset life span using CMMS now.

Eagle CMMS — Ensuring unmatched security alongside your asset management systems

Advanced cybersecurity for CMMS solutions are an absolute necessity that simply should not be overlooked in today’s growing digital ecosystems. By reimagining their approach to cybersecurity as a whole, enterprises can choose the ideal CMMS platform that protects their maintenance operations and elevates their security posture.

In line with this critical need, Eagle CMMS provides an industry-leading facility maintenance solution that is equipped with advanced security features. Hosted on Azure, Eagle CMMS comes with built-in Microsoft security protocols. You can rest assured that you can access your data anytime in this securely hosted on-cloud environment. With the goal of empowering enterprises with proactive security measures, Eagle CMMS is at the forefront of deploying CMMS solutions with advanced cybersecurity features that prove instrumental in safeguarding your operations.

So if you’re ready to take the next step towards strengthening the safety of your facility maintenance framework, choose Eagle CMMS for a smarter, more secure, and sustainable approach to asset management.

Connect with our experts to learn more: https://www.eaglecmms.com/contact.

April 19, 2024

Cybersecurity considerations for CMMS implementation and usage

Hosted on Azure, Eagle CMMS features built-in Microsoft security. It offers data security & privacy, network security, access controls, and software updates.

Cybersecurity is a concern that constantly keeps CIOs and CISOs on their toes. As enterprises increasingly rely on digital systems for their operations, strategic and proactive risk management is of paramount importance.

In this regard, computerized maintenance management systems (CMMS) that have built-in security features or integrate seamlessly with third-party security solutions play a pivotal role in safeguarding facility maintenance practices.

The growing need for cybersecurity in CMMS

The proliferation of CMMS across industries has led to major improvements in maintenance management. While this is an undeniable and encouraging fact, the rise of digital systems in operations has also opened the doors to unrelenting cyberattacks.

As a testament to this, a recent report by Armis highlights a staggering 165% increase in cyberattacks across the global manufacturing sector. This significant uptick in security incidents is a troubling development, further underscoring the dire need for robust digital protection.

Essential security considerations for CMMS

Simply put, a CMMS without advanced security features is like a fortress with its gates open and unguarded. With that in mind, here are some major cybersecurity essentials to consider when choosing a CMMS:

Data security and privacy

As a centralized platform, CMMS solutions have access to critical information about facility maintenance, such as asset information, maintenance schedules, employee details, etc. Securing this data is crucial to maintaining operational integrity, as any compromise can severely disrupt operations, leading to financial losses and reputational damage.

Therefore, a robust CMMS with encryption, real-time monitoring capabilities, automated data logging, and secure storage capabilities can greatly enhance protection against unauthorized data access while ensuring operational efficiency.

Network security

Digital networks are particularly tempting targets for malicious actors attempting to infiltrate systems to steal data. Therefore, safeguarding the enterprise network infrastructure on which CMMS platforms operate is crucial in preventing cyberattacks.

CMMS implementation can be both on-premise or cloud-based, each with its own security considerations. On-premise solutions need physical infrastructure, while cloud-based systems require secure online security measures.

As a best practice, choose CMMS vendors that implement next-generation network security, such as advanced firewalls and robust Intrusion Detection Systems (IDS). Additionally, ensure employees strictly follow secure communication protocols to stay ahead of the threat landscape and maintain operational stability.

Access controls

Maintaining and controlling user access is an essential preventive measure that can reduce cybersecurity challenges. By meticulously enforcing strict user protocols for CMMS platforms and what users do on them, organizations can fortify their defenses against a wide variety of cyber threats.

If implementing stringent access controls is your top priority, you should definitely choose a CMMS with a framework for Role-based Access Control (RBAC). By deploying CMMS with RBAC capabilities, enterprises can effectively manage user permissions, ensuring appropriate authorization for user access, all while protecting the company’s sensitive data.

With the RBAC framework in place, CMMS platforms will allow administrators to define access based on roles, responsibilities, and hierarchy. This leads to more secure data access, which is one of the fundamental steps on a strategic move towards secure business operations.

Software updates and support

Software updates and patches effectively address any new security vulnerabilities over the product’s operational lifecycle. This is why enterprises should choose a proactive CMMS provider who provides them with regular patches and updates that promptly address security issues, ensuring that the system remains resilient against emerging threats.

Finally, a CMMS should also be equipped with features that can help in actual cases of cyberattacks. With regular backups and effective recovery features in place, any modern CMMS platform should provide enterprises with an efficient means to mitigate recovery time and minimize operational disruptions.

Related reading: Intrigued by CMMS's advanced features? Read Eagle CMMS’s blog about increasing asset life span using CMMS now.

Eagle CMMS — Ensuring unmatched security alongside your asset management systems

Advanced cybersecurity for CMMS solutions are an absolute necessity that simply should not be overlooked in today’s growing digital ecosystems. By reimagining their approach to cybersecurity as a whole, enterprises can choose the ideal CMMS platform that protects their maintenance operations and elevates their security posture.

In line with this critical need, Eagle CMMS provides an industry-leading facility maintenance solution that is equipped with advanced security features. Hosted on Azure, Eagle CMMS comes with built-in Microsoft security protocols. You can rest assured that you can access your data anytime in this securely hosted on-cloud environment. With the goal of empowering enterprises with proactive security measures, Eagle CMMS is at the forefront of deploying CMMS solutions with advanced cybersecurity features that prove instrumental in safeguarding your operations.

So if you’re ready to take the next step towards strengthening the safety of your facility maintenance framework, choose Eagle CMMS for a smarter, more secure, and sustainable approach to asset management.

Connect with our experts to learn more: https://www.eaglecmms.com/contact.

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Are you Ready for a Demo?

Is your business ready to take the next step towards effective asset and maintenance management? Sign yourself up for a free demo with one of our account executives.

Enter your email below to reserve a spot to test drive on of Eagle Technology’s solutions, or call us at 1.800.862.1130

Cybersecurity considerations for CMMS implementation and usage

Hosted on Azure, Eagle CMMS features built-in Microsoft security. It offers data security & privacy, network security, access controls, and software updates.

April 19, 2024

Cybersecurity considerations for CMMS implementation and usage

Hosted on Azure, Eagle CMMS features built-in Microsoft security. It offers data security & privacy, network security, access controls, and software updates.
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Are you Ready for a Demo?

Is your business ready to take the next step towards effective asset and maintenance management? Sign yourself up for a free demo with one of our account executives.

Enter your email below to reserve a spot to test drive on of Eagle Technology’s solutions, or call us at 1.800.862.1130

Are you Ready for
a Demo?

Is your business ready to take the next step towards effective asset and maintenance management? Sign yourself up for a free demo with one of our account executives.

Enter your email below to reserve a spot to test drive one of Eagle Technology’s solutions, or call us at 1.800.862.1130