Wednesday, 15 August 2018 by Anish
When it comes to support from your CMMS vendor, 24-hour contact, 7 days a week, 52 weeks a year, is the gold standard. However, more and more businesses are discovering that round-the-clock support is not merely a target to aspire to; it is a necessity if your organization is to continue performing at the highest level. Without this degree of support, your business’ KPIs – those key performance indicators by which the health, drive and direction of a business can be measured – become useless. Read on to find out why, and to discover why your CMMS vendor should be providing you with this kind of support.