One lesson to learn from the recent discontinuation of Windows XP is that if companies do not upgrade their software, they will fall behind. Knowing this, some facility managers are still hesitant to take on the challenge of upgrading their CMMS. That’s why we’re going to go ahead and address some of the common concerns that we hear from our customers about upgrading their CMMS software:

1. What I have works for us.

I’m sure people said the same thing about their horses when cars came to town. The fact is your current solution may work, but is it the most valuable solution out there? Probably not.

2. We don’t have the extra money.

You don’t have the extra money yet. CMMS software is proven to reduce company costs through reduced energy consumption, asset management, and more. It won’t take long to see the long-term savings outweigh the initial cost by a longshot.

3. Upper management doesn’t see the point.

Convincing your boss to spend money is easier said than done, but if you can demonstrate how the software will benefit your team as well as the company, they will be willing to jump on board. Our CMMS software also has advanced reporting tools, that when used properly; provide the data management needs to make better business decisions.

4. Can we really expect an ROI?

The answer to this question is yes! By ensuring that all of your assets, inventory and work order scheduling has been programmed into your CMMS solution, you can expect to see an ROI within the first year.

5. The upgrade is too complex, our techs won’t understand.

The last thing we want to do is hand you the keys to a system that you don’t know how to use. Through consultation and training services, everyone can get on board as quickly and smoothly as possible.

6. I’m unhappy with the last product.

We’re sorry to hear that. We’d love to put you in touch with a sales agent to address your concerns and see how the latest software has been improved from previous versions.

7. It doesn’t have the features I want.

Dialogue is very important to us. We listen to our customers and carefully design our CMMS software around their needs. If the feature is not available it might be in the next release.

8. We have to change how we do things.

Change can be difficult, but if the change produces positive results, setting new habits into motion quickly bring about a new and better norm.

9. CMMS software doesn’t come preloaded with our data.

In order to maximize the benefit, the CMMS implementation is a methodical and customized process. We offer an implementation package that sets up your company’s success from the beginning. Technical support is also available to make sure that your CMMS is working for you.

10. I might lose my data.

No you won’t. Eagle Technology makes sure that important data is transferred over as smoothly as possible.


Do you identify with these excuses, or is it time to make the upgrade to your CMMS software? Like most technologies, CMMS software has evolved over the past 30 years. At Eagle Technology, we aim to provide our customers with the most current features and capabilities that a CMMS solution has to offer.

For more information or to speak with a salesperson, please call us at 262-241-3845.