Teaching employees how to use new software, has a lot to do with whether or not your investment will be a Success or a Failure. According to Reliable Plant, About 70% of all Computerized Maintenance Management System (CMMS) implementations fail, due to a lack of training and poor data insertion. Employees who are responsible for operating equipment and carrying out complex procedures, such as maintenance workers, are often the ones who understand this best. 


Steps to implementing a CMMS, Courtesy: IMPO, 2021

CMMS training lessens or eliminates the reluctance to change that usually accompanies the adoption of a new system in an organization. This is because it will highlight the usefulness and benefits (for the employees and organization) that accompany the implementation of a CMMS. Users thus understand, implement, and use the system optimally, not purely because they know how to use it, but also because they understand why they use it. 

Without proper CMMS training, the following is prone to happen: 

  • Inaccurate Data Collection
  • Incomplete Data Entered
  • Inconsistent Naming Convention
  • No Numbering Scheme

Listed above are just a few common occurrences that can make your CMMS system a redundant tool or at least not utilized to its full capacity. Leaving your employees frustrated and against any new technology and you with a computer full of useless data and shattering your aspirations to improve your maintenance management processes. 

With Proper Training, you can expect:

  • Know what Data is important
  • Data Accuracy
  • Proper Identification of Assets
  • Full advantage taken of Features and Functions

Just as knowledgeable employees often mean more to your organization than inexperienced employees, a CMMS operated by well-trained users will work more effectively than a CMMS operated by untrained users. CMMS software has many benefits when used correctly, such as: increased productivity, reduced costs, and less downtime to name but a few. Training will give your employees the confidence they need to correctly and continuously use the system.


Courtesy: KnowTechie, 2020


Top reasons for Proper Training of CMMS:

  • Control costs for facilities and assets
  • Ensure the continuing stability of building and assets
  • Increase the reliability of facilities
  • Optimize resources
  • Manage operations and costs
  • Preservation and control of spare parts
  • Documentation and Report analysis

All training should be specific to function, your goal should not be to train everyone to do everything. A common occurrence is that after training, employees may not use the system for a few weeks or even months. This leads to knowledge not being applied, and, therefore, being forgotten. Trainees should use the knowledge they built up almost immediately to create a solid foundation for their future use of the CMMS system. 

Remember, with software updates and occasional changes made to the system by your vendor, training will be an ongoing process and employees should be encouraged to keep on learning about the CMMS in use. 

Eagle Technology offers a world-class CMMS Solution, and we also have excellent support staff who is ready to help you learn the software as quickly and painlessly as possible! Well-trained employees ensure our Proteus solution is successful and your organization starts reaping the benefits of a CMMS immediately. While Proteus is intuitive to use, our training takes into account your existing processes and procedures, minimizing the overall impact on your organization.

Eagle provides 2 types of training:

  • On-Site Training
  • Web-Based Training

We can also customize training to your unique needs. Just give us a call and we’ll work with you to optimize your training experience! Eagle also offers refresher courses to keep your staff up to date.

If you are interested in learning more about Proteus MMX, its maintenance management capabilities, and the benefits it holds for your organization,  call +1 (262) 241-3845, send an emailor schedule a demo with Eagle today.