Your maintenance team provides an invaluable service that keeps your facility, and your company, in order. However, employee turnover is a reality. Are they taking their expertise with them? When maintenance personnel retire or move on to new positions, they not only take knowledge of their day-to-day but knowledge of particular assets and areas of your facility.

When someone new comes on board, training can show what needs to be done, but not always how, using a proper CMMS system, you can retain some of their knowledge and help prepare the next person for their position.

These guidelines can help ensure that you are in control of your facility information:

  • Capture, manage and track your data with a computerized maintenance management software system (CMMS) or enterprise asset management (EAM).
  • Create and maintain consistent data collection standards and processes. This includes proper data input for new assets, as well as regular data input for maintenance and management activities.
  • Whenever possible, use mobile devices to speed up work order response time and data entry.
  • Build effective communication protocols to keep valuable decision-building information flowing to all facility stakeholders.
  • Rely on your software vendor to aid in implementation, training, and support so you get the most value out of your CMMS/EAM system.

The data and documentation that a CMMS store is extremely important to the current users of the system, as well as future users. Besides providing a blueprint of a company’s assets and locations, a CMMS details the maintenance plan and history, providing important data and reference information. If someone new doesn’t know the exact procedure for inspecting a particular asset, the tasks are right there. If they’re not sure what part needs replacing and where to find it, the part details and stockroom information is provided.

Combined with AI tools like Proteus MMX’s “Ask Steve,” it’s becoming easier to extract data and reports from your CMMS, just by asking it questions.

A CMMS can help standardize your data, your processes and your workforce consistency. While turnover is inevitable, its impact can be minimized by documenting and organizing knowledge, capturing the value of maintenance and decreasing inefficiencies.

Join our “Maintenance Knowledge Transfer: Why It’s Important And How To Achieve It”  webinar on August 21, 2019, to learn how you can get control of your data and your facility.